Low Cost Carpet Losangeles

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Terms and Conditions

Welcome to Low Cost Carpet Los Angeles! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website or booking a service, you agree to comply with these terms.

1. Introduction

These Terms and Conditions govern the use of Low Cost Carpet Los Angeles's website and services. By accessing or using our services, you accept these terms in full. If you do not agree, please refrain from using our website and services.

2. Services Offered

Low Cost Carpet Los Angeles provides carpet cleaning, installation, and repair services to residential and commercial clients in Los Angeles. Our services include:

  • Carpet deep cleaning and stain removal
  • Carpet installation and replacement
  • Carpet stretching and repair
  • Pet stain and odor removal
  • Water damage restoration

3. Booking and Payment

  • Customers can book a service online or by phone.
  • A deposit or full payment may be required before service.
  • All payments must be made via cash, credit/debit card, or other accepted methods.
  • Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.

4. Service Terms

  • Our technicians will arrive at the scheduled time, but delays may occur due to traffic or unforeseen circumstances.
  • We are not responsible for pre-existing carpet damage or the results of prior cleaning attempts.
  • Furniture moving is the responsibility of the customer unless agreed upon before the service.
  • We use eco-friendly cleaning products, but customers with allergies or sensitivities should inform us in advance.

5. Liability and Warranty

  • We strive to provide high-quality carpet services, but results may vary based on carpet age, condition, and prior damage.
  • Low Cost Carpet Los Angeles is not liable for shrinkage, discoloration, or damage caused by pre-existing carpet conditions.
  • If you are dissatisfied with the service, please contact us within 48 hours for a potential reclean or resolution.

6. Cancellations & Refunds

  • Customers must notify us at least 24 hours in advance to cancel or reschedule.
  • Refunds may be issued at our discretion, depending on the circumstances.
  • If our team is unable to complete a service due to customer-related issues (e.g., no access to property), a service fee may still apply.

7. Privacy Policy

  • We do not share or sell customer information.
  • Your personal details (name, phone, email, and address) are used solely for booking and service purposes.
  • We may use cookies on our website to enhance user experience.

8. Intellectual Property

  • All content, logos, and materials on our website are the property of Low Cost Carpet Los Angeles.
  • Unauthorized use or reproduction of our content is strictly prohibited.

9. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page.